Our Privacy Policy - Mercer Fine Art

Privacy Policy for Mercer Fine Art

Email: [email protected]
Location: Woolwich, Ontario, Canada
Last Updated: March 2026

1. Introduction

This Privacy Policy describes how Mercer Fine Art (“we,” “our,” or “the Studio”) collects, uses, discloses, and protects personal information obtained through this website and through direct communication with clients. By accessing or using this website, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following categories of personal information:

Contact Information — such as your name, email address, phone number, or mailing address when you submit an inquiry or request a commission.
Order and Service Information — details related to artwork commissions, mural projects, or other services you request.
Technical and Usage Data — including IP address, browser type, device information, and pages visited. This information is collected automatically through standard website technologies.
Communication — any messages or information you voluntarily provide through email or website forms.

We do not intentionally collect sensitive personal information.

3. How We Use Personal Information

Personal information is used for the following purposes:

To respond to inquiries, provide quotes, and communicate about commissions or services.
To process and deliver artwork or services you have requested.
To maintain and improve website functionality, performance, and security.
To comply with legal obligations or respond to lawful requests.

We do not sell personal information.

4. Cookies and Analytics

This website may use cookies and similar technologies to:

Improve user experience and remember preferences.
Analyze website traffic and performance.
Protect the website from spam or malicious activity.

You may disable cookies through your browser settings; however, certain features of the website may not function as intended.

5. Disclosure of Personal Information

We may disclose personal information to third parties only when necessary to operate the business, including:

Service Providers — such as website hosting, email services, payment processors, or security tools.
Legal or Regulatory Authorities — when required to comply with applicable laws or to protect our rights.

These third parties are permitted to use personal information only as needed to perform their services.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or misuse. While we strive to protect your information, no method of transmission or storage is completely secure.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your information.
Withdraw consent for communication or data processing.
Ask questions about how your information is collected or used.

Requests may be submitted to [email protected].

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal and business requirements.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates the most recent revision.

10. Contact Information

For questions or concerns regarding this Privacy Policy or your personal information, please contact:
[email protected]