Terms of Service
1. General Information
This website is owned and operated by an independent Canadian artist based in Woolwich, Ontario, and operates it under these Terms of Service. All products, artwork, and services offered here are provided on an online‑only basis. These Terms apply to all visitors, customers, and users of the site, to properly serve you
2. Use of the Website
You agree not to use this website for any unlawful purpose or in a way that may harm, disable, or interfere with the site’s functionality. You may not attempt to copy, reverse‑engineer, or misuse any part of the website or its content.
3. Products, Artwork & Services
All artwork, prints, commissions, and custom services are described as accurately as possible. Colours may vary slightly due to screen differences. I reserve the right to modify or discontinue products at any time without notice.
Custom artwork (including pet portraits, wildlife paintings, murals, and window art) may require additional communication, approval steps, and timelines. Commissioned work is non‑refundable once the project has begun.
4. Pricing & Payments
Prices are listed in Canadian dollars (CAD) unless otherwise stated. I reserve the right to update prices at any time. Payments are processed securely through the WooCommerce checkout system and approved payment providers.
5. Shipping, Delivery & Local Pickup
Shipping times and methods vary depending on location and product type. Estimated delivery times are provided at checkout but are not guaranteed. Customers are responsible for providing accurate shipping information. If local pickup is offered, instructions will be provided after purchase.
6. Returns, Refunds & Cancellations
Please refer to the Refund & Returns Policy for full details. Custom artwork, personalized items, and commissioned pieces are final sale.
7. Intellectual Property
All artwork, images, text, branding, and content on this website are the exclusive property of the artist. You may not copy, reproduce, distribute, or use any content without written permission. Purchasing artwork does not grant reproduction rights.
8. Limitation of Liability
This website and all products are provided “as is” without warranties of any kind. To the fullest extent permitted by law, the artist is not liable for any damages arising from use of the website, delays, shipping issues, or misuse of products.
9. Third‑Party Links
This site may contain links to third‑party services (such as payment processors or social media). I am not responsible for the content or practices of those external sites.
10. Privacy
Your personal information is handled in accordance with the Privacy & Cookie Policy on this website. By using the site, you consent to those practices.
11. Changes to These Terms
These Terms may be updated occasionally. Continued use of the website after changes are posted means you accept the revised Terms.
12. Contact
For questions about these Terms or any part of your order, you can reach me through the contact form on this website.
